Privacy Policy
SECURITY AND DISCLOSURE
(The provisions of this notice apply to former clients, current clients, and applicants.)
PERSONAL INFORMATION
When you apply for and/or maintain a live or demo account with Cheung’s Gold Traders or contact Cheung’s Gold Traders for any inquiries, Cheung’s Gold Traders collects personal information, including your name, contact details and other personal particulars for the following purposes, such as evaluating your financial needs, processing your requests and transactions, informing you about investment products and services and providing customer service. The types of personal information may include:
Cheung’s Gold Traders intends to use your name, telephone number and email address for direct marketing investment products and services and Cheung’s Gold Traders requires your consent for that purpose. By applying for and/or opening a Trading or demo Cheung’s Gold Traders account, you acknowledge and agree that your consent is voluntarily provided to Cheung’s Gold Traders. If you do not wish Cheung’s Gold Traders to use your data for use in direct marketing as described in this policy, you may exercise your right to opt-out by notifying Cheung’s Gold Traders.
Your personal data held by Cheung’s Gold Traders will be kept confidential but Cheung’s Gold Traders Group Companies may provide information to 1) any agent or third party services provider who provides services to Cheung’s Gold Traders Group Companies in connection with the operation of its business 2) any regulatory or governmental authorities which relates to or govern any business of Cheung’s Gold Traders Group and 3) any person that Cheung’s Gold Traders consider as appropriate or fit including a member of Cheung’s Gold Traders Group and its employees under a duty of confidentiality. Such information may be transferred to a place outside Hong Kong.
In accordance with the terms of the Personal Data (Privacy) Ordinance, any client has the right:
You are not required to supply any of the personal information that we may request. However, failure to provide all required information may prevent us from opening and/or maintaining your account or providing services to you. While we make every effort to ensure that all information we hold about you is accurate, complete, and up to date, you can help us considerably in this regard by promptly notifying us if there are any changes to your personal information.
ABOUT COOKIES
Cookies are small files containing information that a Web site uses to track its visitors. Cheung’s Gold Traders may set and access Cheung’s Gold Traders cookies on your computer, enabling us to learn which advertisements and promotions bring users to our Web site. Cheung’s Gold Traders or any of its divisions may use cookies in connection with Cheung’s Gold Traders's products and services to track your activities on our Web sites. Such information that we collect and share would be anonymous and not personally identifiable.
SECURITY TECHNOLOGY
Cheung’s Gold Traders uses Secure Socket Layer (SSL) encryption technology in order to protect certain information that you submit. This type of technology protects you from having your information intercepted by anyone other than Cheung’s Gold Traders while it is being transmitted to us. We work hard to ensure that our Web sites are secure and that they meet industry standards. Cheung’s Gold Traders also uses other safeguards such as firewalls, authentication systems (e.g., passwords and personal identification numbers), and access control mechanisms to control unauthorized access to systems and data.
SHARING INFORMATION WITH OUR AFFILIATES
Cheung’s Gold Traders may share personal information described above with our affiliates for business purposes, such as, but not limited to, servicing customer accounts and informing customers about new investment products and services, or to aid in the trading activity of the company, its affiliates, or employees, and as permitted by applicable law. Our affiliates may include companies controlled or owned by us as well as companies that have an ownership interest in our company. The information we share with affiliates may include any of the information described above, such as your name, address, transaction and account information. Our affiliates maintain the privacy of your information to the same extent Cheung’s Gold Traders does in accordance with this Policy.
If you do not wish to have your personal information disclosed to our affiliates or other third parties as described in this Policy, please contact us via e-mail at: cs_cgt@cpmfinancialgroup.com, or send your request to:
Cheung’s Gold Traders Limited
Attention: Customer Service Department
Flat A2-B, 7/F., Kaiser Estate Phase 1, 41 Man Yue Street, Hunghom, Kowloon, Hong Kong
SHARING INFORMATION WITH THIRD PARTIES
Cheung’s Gold Traders does not disclose your personal information to third parties, except as described in this Policy. Third party disclosures may include sharing such information with non-affiliated companies that perform support services for your account or facilitate your transactions with Cheung’s Gold Traders, including those that provide professional, legal, or accounting advice to Cheung’s Gold Traders. Non-affiliated companies that assist Cheung’s Gold Traders in providing services to you are required to maintain the confidentiality of such information to the extent they receive it and to use your personal information only in the course of providing such services and only for the purposes that Cheung’s Gold Traders describes in this policy.
We may also disclose your personal information to third parties to fulfill your instructions or pursuant to your expressed consent.
We want you to know that Cheung’s Gold Traders will not sell your personal information.
REGULATORY DISCLOSURE
Under limited circumstances, Cheung’s Gold Traders may disclose your personal information to third parties as permitted by, or to comply with, applicable laws and regulations. For example, we may disclose personal information to cooperate with regulatory authorities and law enforcement agencies to comply with subpoenas or other official requests, and as necessary to protect our rights or property. Except as described in this privacy policy, we will not use your personal information for any other purpose, unless we describe how such information will be used at the time you disclose it to us or we obtain your permission.